The spring semester 2021 will certainly take place online until Easter. Exceptions: Courses that can only be carried out with on-site presence. Please note the information provided by the lecturers.

363-0311-00L  Psychological Aspects of Risk Management and Technology

SemesterAutumn Semester 2016
LecturersG. Grote, J. Schmutz, R. Schneider, M. Zumbühl
Periodicityyearly recurring course
Language of instructionEnglish
CommentNumber of participants limited to 65.

AbstractUsing uncertainty management by organizations and individuals as conceptual framework, risk management and risk implications of new technologies are treated. Three components of risk management (risk identification/evaluation, risk mitigation, risk communication) and underlying psychological and organizational processes are discussed, using company case studies to promote in-depth understanding.
Objective- understand basic components of risk management in organizations
- know and apply methods for risk identification/evaluation, risk mitigation, risk communication
- know psychological foundations of risk perception, decision-making under risk, and risk communication
- know organizational principles for managing uncertainty
- apply theoretical foundations to applied issues such as safety management, regulatory activities, and technology design and implementation in different domains (e.g. transport systems, IT, insurance)
ContentThe syllabus includes the following topics:
Elements of risk management
- risk identification and evaluation
- risk mitigation
- risk communication
Psychological and organizational concepts relevant in risk management
- decision-making under uncertainty
- risk perception
- resilient organizational processes for managing uncertainty
Case studies on different elements of risk management (e.g., rule making, training, managing project risks, automation)
Group projects related to company case studies
Lecture notesThere is no scirpt, but slides will be made available before the lectures.
LiteratureThere are texts for each of the course topics made available before the lectures.
Prerequisites / NoticeThe course is restricted to 40 participants who will work closely with the lecturers on case studies prepared by the lecturers on topics relevant in their own companies (Swiss Re, Skyguide, Swisscom).