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363-0445-00L  Production and Operations Management

SemesterHerbstsemester 2016
DozierendeT. Netland, P. Schönsleben
Periodizitätjährlich wiederkehrende Veranstaltung
LehrspracheEnglisch


KurzbeschreibungThis core course on Production and Operations Management provides the students insights into the basic theories, principles, concepts, and techniques used to design, analyze, and improve the operational capabilities of an organization.
LernzielStudents learn why and how operations can be a competitive weapon; how to design, plan, control, and manage production and service processes; how to improve effectiveness and efficiency in operations; how to take advantage of new technological advancements; and how environmental and social concerns affect decisions in global production networks.
InhaltThe course covers the most fundamental strategic and tactical concepts in production and operations management. The lectures cover: Introduction to POM; Operations strategy; Capacity management; Production planning and control; Production philosophies; Lean management; Performance measurement; Problem solving; Service operations; New technologies in POM; Servitization; Global production; and Triple-bottom line.
LiteraturPaton, S.; Clegg, B.; Hsuan, J.; Pilkington, A. (2011) Operations Management, 1st ed., McGraw Hill.