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363-0445-00L  Production and Operations Management

SemesterHerbstsemester 2017
DozierendeT. Netland
Periodizitätjährlich wiederkehrende Veranstaltung
LehrspracheEnglisch


KurzbeschreibungThis core course on Production and Operations Management provides the students insights into the basic theories, principles, concepts, and techniques used to design, analyze, and improve the operational capabilities of an organization.
LernzielThis POM core course provides students a broad theoretical basis for understanding, analyzing, designing, and improving operations. After completing this course:
1. Students can apply key concepts of operations strategy for analyzing production processes.
2. Students can conduct basic process mapping analysis and elaborate the limitations of the chosen method.
3. Students can calculate the needed capacity for production and service operations.
4. Students can select and use problem solving tools and methods.
5. Students can select and use the basic tools of lean thinking to improve the productivity of production and service operations.
6. Students can explain how new technologies and servitization affect production and operations management.
7. Additional skills: Students acquire experience in teamwork, report writing and presentation.
InhaltThe course covers the most fundamental strategic and tactical concepts in production and operations management. The lectures cover: Introduction to POM; Operations strategy; Capacity management; Production planning and control; Lean management; Performance measurement; Problem solving; Service operations and servitization; New technologies in POM.
LiteraturPaton, S.; Clegg, B.; Hsuan, J.; Pilkington, A. (2011) Operations Management, 1st ed., McGraw Hill.